A real person
on the other end.
No ticket queue, no chatbot maze. Email us and you reach the people who make Ampersand. Here is the best way to get in touch for whatever you need.
Pick the door
that fits.
General
Questions, ideas, feedback, or a hello. This inbox is read by the people who build Ampersand.
hello@getampersand.appSupport
Something broken or a licensing question? Reach support and we will help you sort it out.
support@getampersand.appGitHub
Report a bug, follow along, or open an issue with the detail that helps us reproduce it.
Open the repositoryFollow along and
read the manual.
A faster answer
might already exist
We are glad to hear from you — but if you are in a hurry, a quick look at the documentation or the shortcuts reference often gets you there sooner.
- Most how-to questions are answered in the documentation
- The shortcuts reference covers keyboard and command-palette actions
- Bug reports move faster with your macOS version and steps to reproduce
- Licensing and refunds are covered on the pricing page
Contacting us
How fast do you reply?
We aim to answer email within two business days, usually sooner. We are a small team, so a short, specific message with the detail we need gets a faster, better answer.
Where should I report a bug?
Email support@getampersand.app or open an issue on GitHub. Please include your macOS version, the Ampersand version, and the steps that trigger the problem — a short screen recording helps a lot.
Do you handle press or partnership requests?
Yes — email hello@getampersand.app with a line about what you have in mind. We are happy to talk to writers, reviewers, and potential partners who share our local-first values.
Try it first,
then tell us.
The full editor is free forever. Download it, put it through its paces, and email us with whatever you find.
Free to start · macOS 13+ · No account required